'Our view is that this isn't something, fundamentally, that consumers want and we know this because there have been video phones since the 1960s and they keep not taking off,' Stewart said from Toronto. Stewart said the study means that fewer than one in five callers globally has ever used their smartphones for video calling. 'We don't want to be seen,' said Stewart, director of research technology, media and telecom at Deloitte Canada.Īlthough mobile video calls are projected to grow substantially in the next five years, fewer than 47 million users worldwide made this kind of call in 2011 and they're not replacing voice calls, tech trends firm ABI Research said. 'You can't get away with that stuff when you're actually on a video call,' technology analyst Duncan Stewart said. Sneaking a snack, wearing inappropriate clothes or multitasking in overdrive aren't necessarily suited to video calls on smartphones, which allow the person on the other end of the phone to see you.

MONTREAL - It's not always better to be seen than to be heard, especially on your smartphone.

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